Q: Why is there not an add to cart button on a product?
A: Some products are not available to order via our online store, please contact us if you are interested in this product.
Q: How do I know what ring size to order?
We can measure your finger size in our Nottingham store.
If you are buying a ring as a gift you can order the standard size and return it to us for a free resizing at a later date.
Q: Why isn’t my ring size showing?
Some rings cannot be resized, however we can get them made to fit. Please call our store for details.
Q: Can I choose a delivery day?
A: Yes please email or telephone us to request a day.
Q: Can I have goods delivered to a different address?
A: Due to security reasons we can only deliver to the card holders address.
Q: Do you take LMG Gemcheck Cards?
A: Yes we accept these cards in store.
Q: What payment methods do you accept?
A: We accept Visa and Mastercard online. In store we also accept American Express, LMG Gemcheck cards and Bacs payment.
